Privacy Policy

1. Information We Collect

When you make a reservation or contact Japan Jeepney, we may collect information such as your full name, email address, phone number, Facebook profile link, number of seats booked, companion names, payment information, transaction reference numbers, and proof-of-payment files.

2. Why We Collect It

We use the information you provide to process trip reservations, verify payments, prepare passenger lists and insurance-related records, communicate trip updates, manage balances, and respond to inquiries.

3. Payment Information

Japan Jeepney does not ask you to submit online banking passwords or card PINs. Payment proofs and transaction references are used only for reservation and payment verification purposes.

4. How Information Is Stored

Reservation information may be stored using services used to operate the booking system, including Google Sheets, Google Drive, and Google Apps Script. Access should be limited to authorized people involved in trip operations.

5. Sharing of Information

We do not sell passenger information. Information may be shared only when reasonably necessary to operate the trip, such as with authorized travel partners, transport providers, insurers, or other service providers involved in fulfilling the reservation.

6. Photos and Social Profiles

If you provide a Facebook profile link, it may be used to identify or contact the primary passenger regarding the booking. Providing a profile link does not give Japan Jeepney access to private Facebook account information.

7. Data Retention

Reservation and payment records may be retained for a reasonable period for operational, accounting, dispute-resolution, insurance, and legal recordkeeping purposes.

8. Your Choices

You may contact us to ask about information you previously submitted or to request correction of inaccurate reservation details. Some records may need to be retained when required for completed transactions, accounting, insurance, or legal compliance.

9. External Links

The Japan Jeepney website may link to external services such as Facebook or partner websites. Their own privacy policies and practices apply when you leave the Japan Jeepney website.

10. Updates to This Policy

This policy may be updated as the booking system and trip operations evolve. The latest version published on this page will apply to future use of the website.